Diablo Immortal: How to fix connection issues

Diablo Immortal, like the majority of Blizzard's launch releases, is experiencing connection issues. While the game was released early in some places for mobile devices, if you are able to download and install it, you may encounter a variety of issues. While not all of the solutions offered are perfect, these are the methods we've found to resolve Diablo Immortal connection troubles. Failure to link your Battle.net account to your Diablo Immortal client is one of the first issues you may encounter.

You can try relaunching the software, but this is primarily due to the Battle.net servers being overburdened by the number of people trying to connect and log in. It's preferable to play through the game and reconnect with your account once some time has gone - just don't delete your game or your progress will be lost. Another problem you can run into is being unable to connect to Diablo Immortal servers. This is due to a large number of players attempting to reach the servers.

You can try relaunching the game and hoping to get in, but it isn't much you can do about it. If you're trying to play Diablo Immortal while downloading all of the resources at the same time, you might want to suspend the downloads. Downloading all of that raw data can slow down your internet connection, making it more difficult to play the game. Finally, after selecting a character and personalizing it, your game may freeze while loading assets. You'll have to relaunch the game and try to log back in if it hangs for more than a minute. This could be because your phone isn't up to par, but it can also happen on high-end phones.

According to some users, the game can be unfrozen by waiting a long period, so it could be worth putting the phone down and getting caught up on those chores you've been putting off. Of course, certain European countries are currently unable to participate in the game at all. Because of loot box rules in nations like Belgium and the Netherlands, this is the case.