When using your PS5, error codes are a frustrating sight, especially given the large investment you've made in the console's hardware and any games that go with it. Despite how annoying they can be, error codes shouldn't be a reason for a quick panic because they frequently indicate short-term problems or are simple to remedy if you know how. We're here to explain what they imply and, when known, offer potential error code remedies so you may resume playing on your PS5 as soon as possible without further interruptions. Thankfully, there are only a few typical PS5 error codes that you need to be aware of.
PS5 error code CE-107880-4
As seen with Saints Row, this PS5 error code with a particularly helpful description typically happens in connection with pre-orders and either pre-loading or installing exclusive add-on content. If pre-loading is the problem, try using a browser to enter your PSN library(opens in a new tab) and cancel any pending downloads before remotely queuing the download. If that doesn't work, you may also try shutting down and restarting your PS5, or you can restore licenses by selecting the System > Users and Accounts > Other > Restore Licences option. If you receive this error code when attempting to access add-on content, the problem could be that the item(s) haven't yet been released due to a problem with the release date assigned to them on the PlayStation Store, or that the system is incorrectly attempting to access the PS4 version of the DLC, which is incompatible with the PS5 game. There is no known way to get around these problems right now, so you will have to wait until Sony or the developers fix them before you can access your extra content.
PS5 error code CE-108862-5
This is another connection issue warning. However, it may relate to the game servers specifically for the one you are playing this time. If the PlayStation Network status page mentioned above verifies that everything is currently functioning as it should, then check the website or social media accounts of the game developer to see if they are experiencing any special problems. Once more, it's possible that this is a momentary connection issue, so if you can't fix it, wait and try again later.
PS5 error code CE-109506-1
As mentioned in our article on the PSN servers appearing to be down, PS5 error code CE-109506-1 is preventing players from connecting to the PSN. However, as of right now, neither a fix nor the cause of the error is known. We thoroughly examined Sony's website, but we couldn't find it there, so it's probably a new problem. As of this writing, PlayStation hasn't said anything about the problem, but given how widespread it seems to be, that's likely about to change.
PS5 error code CE-105799-1 / CE-113212-0
These are PSN connection issue messages, thus the first thing to do is to verify that everything is operational by visiting the PlayStation Network status page(which opens in a new tab). Restart your PS5 and set up your wireless connection settings once more, making sure your router is within range and, if possible, switching to a wired connection, assuming there isn't any maintenance or downtime happening. If the issue still exists, power off your modem and router for five minutes, then restart and, if necessary, update the router firmware. If the problem is still not resolved, there may be a brief connectivity failure.
PS5 error code CE-107520-5 / CE-108889-4
Your system software is out-of-date as indicated by this PS5 error number, so get online and follow the instructions to update to the latest version. If you are unable to connect your console to the internet, you can update it using a game disc or by downloading and installing the most recent system software on a USB drive using a computer. Visit the official PS5 System Software Update website(opens in a new tab) for further details on this procedure.
PS5 error code NP-102955-2
If you're getting this PS5 error code, it means the PlayStation Network account log-in information you're providing does not match the records kept by Sony. If you're certain that you're inputting the right email address and password (case sensitivity applies), you'll need to get in touch with customer care to get your password reset.
PS5 error code CE-108255-1
This PS5 issue code is being experienced by a number of people, and sadly, the outlook isn't promising. Some people only experience it when playing a single PS5 game, while others experience it whenever they play any PS5 game. Though Sony has not yet made an official statement regarding the matter, a number of customers are saying that they have spoken with customer support and were told they must return their devices for replacement. If you keep having this problem and want to know more, you should contact PlayStation customer service.
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