Halo Infinite: How to fix User is Banned error message

Players who leave games early are always subject to punishment in the Halo franchise. In Halo Infinite, such an attitude has persisted. Here is what you can do if you try to enter matchmaking and the notification "User is banned" appears.

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How to fix the user is banned error in Halo Infinite

Unfortunately, the only way to play again on that account once you receive the "User is Banned" message is to wait for the ban to expire. The game will knock you out for a certain period of time if you have repeatedly quit matches before they are through, either on your own initiative or because you were disconnected. According to the number of offenses, these are the periods.

• 1st – five minutes
• 2nd – 15 minutes
• 3rd – 30 minutes
• 4th – one hour
• 5th – three hours
• 6th – 16 hours

You could always attempt switching accounts on your console or PC if you do not want to wait the required length of time for your ban to be lifted. The multiplayer in Halo Infinite is free to play, but you won't receive awards for your primary account, and if you leave and come back, you'll start accruing ban times on a different account. If the game crashes or disconnects and you believe you have been unfairly banned, check your internet settings first. If everything looks okay there, contact Xbox Support to take things further.

Making sure you finish every game is the best way to ensure that you never have to deal with these problems. If you frequently decide to abandon matches too early, regardless of whether you believe you have little chance of winning, you will be fined. Try your best to stay in the game since, ultimately, if you do leave, the system will treat you more leniently.